Support Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Response Guarantee

  • Our team of techs will try their best to answer to your support inquiries in approximately 1 hour. If, however, the problem you have come across requires the assistance of the Administrators’ =Dept,= we are going to send the ticket to the person on duty and will post a reply to inform you.

  • Top quality support service

  • Top–class Customer Assist Service

  • Our customer assistance crew will be online for you 24x7x365 to to attend to all support inquiry tickets that you send. We offer technical support for the software programs that are installed in advance on your hosting server. These include our custom built Control Panel, the preferred OS along with the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • An Intuitive Help Zone

  • A thorough and routinely updated collection of articles is built into our in–house built Control Panel. It offers you quick tips on how to perform all of the key web site control duties. The Help area gives you detailed how–to articles and reviews and step–by–step video tutorials. You can access the Help section by hitting the Help or Video buttons in the upper right corner of each Control Panel section.