Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help staff is educated to swiftly attend to all Linux shared hosting plans customers’ questions and support requests. Through our ticketing system, you’ll be able to fill in your request and a support team representative will most likely go back to to you within maximum an hour. Actually, practice shows that the standard reply time frame is 20 min.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any concern you could have in connection with Traffic.bz Web Hosting Domain Names’s products and services. Now we have specialists on duty all of the time to provide you with support when needed. You may use the ticketing system or send us an e–mail at any moment, alternatively you can pick up the phone or use the online chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • If you wish help while working on your sites within the Control Panel, you are able to always click on the Help button and track down your query in the selection of content articles that will appear. We have as well turned many of the posts into video lessons. The listing of educational videos will load if you choose the Videos press button located in the top right angle.