When you acquire your own server, you shall have more freedom as to what you can install and run compared to a shared Internet hosting account. With a shared service, you've got access simply to your own account, therefore you are not able to install server-side software. Although this is not a predicament for the majority of script-driven programs, there are some which have specific requirements and need certain software to be present on the machine either for some additional functions or for them to work at all. If you have practical experience, you'll not have any difficulties to run the machine, but if you do not, you may simply not have the competencies to deal with everything and use the script apps you want. If that is the case, you can use our Installation & Troubleshooting upgrade, and so our system administrators can set up everything for you and help you with any problems that you might face.
Installation and Troubleshooting in VPS Servers
The upgrade is available with all VPS server solutions that we offer and you can add it either during the signup or at any time later using your billing Control Panel. It features an hour of custom work on your web server, so our administrators will be able to assist you with software installation or setup. They could furthermore troubleshoot any piece of software you have already installed if it doesn't work properly, so you won't have to waste time to find out what's wrong as they can aid you in a very quick and professional way. Because this is a one-time upgrade, you'll be able to get it only if you need it and if a certain task takes a shorter period, the remaining minutes will be available for the future and will not be reset in the end of the month. This upgrade is useful in case you cannot do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our Linux dedicated servers and provided you add it, our skilled administrators can help you with anything on your hosting server. Such as installing any third-party software that you might want to use on the web server and troubleshooting any script which performs poorly or does not run at all. Our upgrade features 1 hour of work and if a certain task is not very time-consuming, we will add the remaining time to your account. You shall be able to see how many minutes are left in your billing CP and use them anytime you need support again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in the event that you need something to be installed in the very beginning, you'll be able to add it to your order during the sign up process, while if you need help later, you could add it from the hosting server billing area. Thirty minutes of custom work are included in our Managed Services pack as well, but if you need additional work to be carried out on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications shall be installed and set up in the best feasible way.