Service Uptime Guarantee
What precisely is included in the service uptime guarantee and why is it so essential when you choose your hosting service provider?
Commonly clients consider the features they're going to get with a specific shared hosting plan and end up forgetting something just as essential - the service uptime. As good as a plan can be, regular downtimes may result in lower search engine rank and lost clients regardless of what the explanation for them is. After all, not a lot of people would come back to a site that is unavailable half of the time, not mentioning the misused capital in case you have invested in a marketing and advertising campaign. This is why, when you acquire a new web hosting plan, you should make sure that the service shall be stable and your websites will be online 24/7. This means more traffic, or in case you have an online store, for instance, better uptime usually means happier customers.
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Service Uptime Guarantee in Shared Hosting
If you buy a
shared hosting plan from us, we guarantee that your sites are going to be functioning no less than 99.9% of the time. We've practically eradicated the hosting server downtime by using an innovative cloud hosting platform in which different groups of servers deal with each part of the overall service - files, databases, emails, etc. In that way, if there is a problem with a server, the other web servers within the cluster will simply take over and your internet sites won't be affected in the slightest. In order to avoid any infrastructure problems, we additionally have diesel-powered backup generators and a few independent Internet providers. Skilled admins monitor the servers 24/7 to correct any software problems that may appear while hardware and software firewalls will prevent DDoS attacks against the servers.
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Service Uptime Guarantee in Semi-dedicated Servers
Our
semi-dedicated server packages come with a 99.9% uptime warranty. In fact, you'll not detect any downtime or service disruptions at all due to the fact that we use a groundbreaking cloud platform and instead of running everything on just one web server as most companies do, we have independent clusters of servers that manage every single service - files, email messages, Control Panel, databases, and so forth. We have a custom load-balancing system, so our web hosting service is much more stable in comparison with what you would ordinarily find available. To make sure that nothing will interrupt the work of your websites, our server facilities have diesel powered backup generators and several different Internet providers. We've got hardware and software firewalls to stop DDoS attacks and admins keeping track of the web servers 24/7 to sort out any software issue that may appear.
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Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is guaranteed by redundant Internet providers and diesel powered backup generators. In addition, we use new hardware for the physical servers in which the VPS accounts are set up to avoid any chance of hardware failure and each and every part has been tested extensively. The safety of your info is guaranteed through enterprise-level hard disks working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your Internet sites shall be functioning virtually without any disturbances. Our competent professionals will resolve promptly any software issue that could appear, so even if there is an issue with a different
VPS server account on the physical server, your VPS isn't going to be affected. The hosting server uptime is listed on our site and not hidden in our Terms of Service given that we can keep our promise and provide you with an exceedingly stable hosting service.
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Service Uptime Guarantee in Dedicated Servers
While we can't control what you do with your
dedicated server, what offline software and / or script-driven apps you set up on it or when you restart it, we can ensure that it's going to be accessible no less than 99.9% of the time. Your machine is going to be positioned in our state-of-the-art facility in downtown Chicago and its uptime and availability will be guaranteed by powerful diesel backup generators and redundant Internet providers, so no outages or other infrastructural troubles shall affect the proper operation of your sites at any time. Our skilled group of system admins will make sure that if your server freezes for some reason, it'll be rebooted promptly. In order to avoid any possibility of malfunctions, we're going to give you a server with new and diligently tested hardware components to make sure that your Internet sites are working no matter what.